Customer Reviews

Honesty. So rare to find nowadays. Carz has been impeccable in their service, consideration and integrity. 5* is not enough. I would rate them 10*

Kashmyra Asnani

Carz is the best. Honest and fairly priced. Probably the best mechanism I've ever had. I highly recommend them.

James Vockley

Premium car care, at a premium price. I have confidence with their skilled mechanics.

Chris Currier

My dad has been coming here for years and years to get his vehicles worked on. He trusts them completely. I've been coming with my dad the past few years and can't say enough of the outstanding service they provide. Highly recommend!

Lynn Smith

Everyone at CARZ are very nice, professional and honest. Their prices are fair and the service is excellent! I won't bring my vehicle anywhere else. When I was looking for a used car they helped me out by throughly examining each car I brought them for safety for free and were completely honest about whatever was wrong with it or if it was a good deal or not.

Mary Marr

They did a great job getting my car fixed and back to me.

Dan C

Easy to get an appointment. Did the work in the time promised. Competitive pricing.

sherry reid

Very accommodating and excellent technicians

Jon Paul

Excellent mechanics, very courteous and friendly. Highly recommend them for all things cars. Wish they worked on windshields, too. I would have given them that business, too.

Kevin Reichenbach

Always excellent work in a timely manner that is guaranteed.

Pam McAlister

Highly recommend!!! Amazing customer service!!! Friendly, reliable, and honest!!! Don?t go anywhere else.

Paolo Ricci

The staff was kind and friendly. My car was serviced, and there was quick turn around. 10/10 would recommend

Rachel Stertzbach

Absolutely great experience. Knowledgeable and experienced! Highly recommend!

Glenn Newell

CARZ is my go to for my car needs. I have taken it there for basic oil change and service. Last week I had to go in - without an appointment - and they worked me in and took care of the problem. I highly recommend them!

Debra Gaddy

Nice folks, fair prices

Chris Hammond

On behalf of the Horseshoe Farm, the guys are awesome very professional and very proficient. Thank you for all that you guys do

Tracy Currie

Very professional and helpful. My car was a lot more than they bargained for to begin with, seized bolts on 3 of my calipers. Took the time to make sure the new threads were just right to save me money. Very grateful for their hard work during a hectic holiday season!

Kregar

Good and honest service

Wesley Jones

Super nice and professional folks!

Jake Hathaway

They were fast and efficient. Prices seemed good. I'll go back again.

monette harms

These guys take excellent care of me & my multiple vehicles. I don't go anywhere else.

Pam Bell-Reaves

Great service, honest and genuine prices.

Terry Gauntlett

Great work at fair prices. They were honest and up front about the work I needed. Never tried to add unnecessary work like a lot of shops do. Will definitely let them do more work as it's needed.

justin gary

They are professional, honest, punctual, friendly too. This is our all time car repair spot!

Sandy Gates

Great experience. Great customer service, honest and thorough technicians.

Peter Estrada

Trustworthy and timely. Have had my work done there for years.

Ronny Worley

We have been customers of CARZ since their beginning. I trust their expertise in servicing my vehicles, they listen to me when I experience an issue with my 3 vehicles. When problems arise they find the best solutions. I will continue using CARZ.

Valerie O'Brien

These folks are awesome. Quality work at reasonable prices. They explain your issues and are quick to explain your options. I trust them completely with our cars.

Myron Pstrak

They do a great job.

craig mack

Instant sevice...much appreciated.

Joey Popp

Very good job, and priced right. Will return for future work.

C Kalk

Great customer service, they showed me how to fix my car and were really professional

Stuart Rogers

Great guys, skilled mechanics and fairly priced. I always feel good about them taking are of my vehicle

Francine Paul

Carz is the only place I will take my car! Andrew and the crew are all professional and knowledgeable!

Andrea S.

fast.efficient.fair

STEVE Cottle 41 STEVE Cottle 4141@gmail.com

This is ultimately the best place to take your vehicle if you have any questions or repairs. Very professional, friendly, honest and punctual service. They had helped our son who was here on vacation and broke down at the last minute get repaired and on his way home. We recommend them over anyone else in the area that we have been to.

Janice Taylor

Great service. Friendly folks.

Ken O'Brien

Very professional and honest people

Charles Lanning

Andrew the service manager and Damon the owner, looked at and drove my wife's Saturn Vue Hybrid on and off for a week + after the small SUV had lost all power. After jump-start they kept eye on Battery level and alternator and the car didn't go dead as it had done for us...what I truly appreciate is they didn't just try to say it was the alternator and charge me. They had quite a few trips with vehicle and at least for the moment it seems to be fine. They didn't charge us anything for their which was very fair and appreciated! The honesty and integrity to me spoke very loudly to what this organization represents and why other people had suggested I use them in the first place. Thanks! Mark and Kim

Mark O'Donnell

Cutest dog ever!

Sheila Kelly

This shop was able to find and repair a noise issue I had ongoing for several years. They did what they said they were going to do for the price they said they would do it. In addition, their mechanics came to my home on a dark rainy night and assisted me when I was stranded. They are reasonable and trustworthy and now my go-to place for all things automotive.

Debbi Prince

If I could give this business 10 stars, I would! Our daughter attends college in Asheville, which is about 2 hours from us. Her car left her stranded with a check engine light on and unable to drive it. She attends classes full time and works about an hour away. Needless to say we were in a tough spot on getting her car diagnosed and repaired quickly, with the hopes of not being taken advantage of, since we are not local and at their mercy. I dealt with Andrew and Matt on getting AAA to tow her car there and CARZ to diagnose/repair. While the repair was not a major engine repair, luckily, it was something they had to work in and juggle between existing appointments to help us get it back to her as quickly as possible. After fixing the original issue, I asked if they would be able to work in an oil change while it was there. They were beyond awesome in doing this as well. Thankfully, because in the process they found one of her front tires had an "egg bubble" on the inside sidewall that we were completely unaware of. They sent pictures and went above and beyond to get us tires delivered the same day and put on. She had one day off and they managed to get everything taken care of so she would have her car to use the next day and were not only professional, but definitely displayed exceptional customer service. I can rest assured now that we have found a honest, fair, and professional repair shop we can use in the future for her car. That piece of mind, for a mother two hours away from her college-age daughter, is priceless. Thank you Andrew and Matt! You guys are awesome!

Joy B

Fast. Sincere. Great communication. Relaxed environment in terms of change of plans and last minute needs. Would highly recommend them!

dogsfordays

These folks are by far the best mechanics I have ever had. Great service! Friendly staff! Highly recommend!

Suzanne Harville

Replaced compressor in AC for free after it died within warranty period. Stand behind the work they do., Friendly and professional and seem to care about their customers. Recommended

gerard remery

Love these guys! They take good care of everybodys car in my household

Debra Hass

Great bunch and their prices are very fair

Bill White

While heading home from camping our popup trailer tire went flat. Fortunately it happened near C.A.R. The valve stem was bad but despite the tires being fairly worn the folks at C.A.R. didn't try to sell us what we didn't need. They replaced the valve stem and treated us like we had just bought a new set of tires. Great, HONEST, downright nice folks.

Brian Hibbs

Friendly professional

Sharon Thompson

Fast, reliable and friendly service. Customer service was "top self". Quick diagnostics and thorough explanation and recommendations for repair options. Would highly recommend.

Walt Rausch

Prompt, friendly service. Good prices, too!

Mary Velasquez

Fair dealers. Good to work with.

Zach F

The best personal vehicle mechanic group I have worked with. The work is honest, catered to needs and straight forward on budget. Highly recommend this shop.

Justin Taylor

Great auto repair service

Damon Pavlas

Stop by here one day to have some minor tire work done. Collin was super friendly, helped me on the spot, and didn?t even charge me. I?ll be back when something goes wrong on my vehicle.

Joseph Peterson

Highly recommend. They take great care of all of my cars.

Nathan Smith

Horse Shoe, NC

I have been using Carz in Horseshoe since November 2022. From that first appointment, I knew this was where I wanted to bring my car for any repairs and maintenance that I need. Andrew always listens to my concerns about my car and he as well as his employees go above and beyond to evaluate my car issues. I have had to stop by on two different occasions for an immediate concern and even though they are always very busy, Andrew made sure my car was looked at and safe for me to continue driving. I can?t say enough about his kindness and the expertise and courtesy of all of his employees. They are truly amazing and exemplify what real customer service and caring is all about. This is definitely a trustworthy auto repair shop. I recommend them highly, and wish I could give them more than five stars!

Sandy Stewart

Stop by here one day to have some minor tire work done. Collin was super friendly, helped me on the spot, and didn't even charge me. I'll be back when something goes wrong on my vehicle.

Joseph P.

These men are the best. I appreciate their work in keeping my car and van running great.

Doris V.

Highly recommend. They take great care of all of my cars.

Nathan S.

CARZ was recommended to me by my USAA auto insurance when my check engine light came on during a road trip. I was highly impressed with the courtesy, professionalism, and the thorough explanation of the issue with my car. Every customer who walked in the door was greeted by name by the staff, and it was clear that staff had taken the time to build solid relationships with their customers. Attached to the wall in the clean waiting area were several cards and letters from customers sharing their appreciation for excellent work. I only wish this company was located closer to my home! I wish to share my appreciation to CARZ for assisting me, and for giving me the comfort in knowing that I could continue my journey safely.

Susan P.