- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
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CODE OF ETHICS
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Testimonials
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Honesty. So rare to find nowadays. Carz has been impeccable in their service, consideration and integrity. 5* is not enough. I would rate them 10*~ Kashmyra Asnani, 04/29/2024
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Carz is the best. Honest and fairly priced. Probably the best mechanism I've ever had. I highly recommend them.~ James Vockley, 04/25/2024